Appetite guide/Leisure & Hospitality

Broker appetite guide

Leisure & Hospitality

For pubs, restaurants, takeaways, hotels, guest houses and B&Bs — buildings, stock, income and public-facing liability.

Last reviewed 23/10/2026

Who it’s for

PubsRestaurantsTakeawaysHotelsGuest HousesBed and Breakfasts

Headline limits

Annual turnoverUp to £5,000,000
Any one premisesUp to £3,000,000 — buildings, contents and business interruption combined
Employers’ liability£10,000,000 any one occurrence

What we’re happy to write

  • Public houses, restaurants and takeaways across a wide range of cuisines
  • Hotels, guest houses and bed and breakfasts
  • More than one premises on one policy — each premises is assessed on its own answers
  • Flat felt roofs, including where the whole roof is flat felt — flat-roof terms apply

What we can’t write

  • ✕Risks in Northern Ireland (BT postcodes)
  • ✕Food businesses with a food hygiene score below 3
  • ✕Pubs with more than 6 guest letting rooms — quote these as a guest house or hotel instead
  • ✕Buildings built before 1750
  • ✕Grade I or Grade II* listed buildings (and the Scottish and Northern Irish equivalents) where buildings are insured
  • ✕Thatched roofs and living (green) roofs
  • ✕Night Clubs, Gymnasiums, Swimming Pools and Golf Clubs as the main trade

Needs an underwriter to review

  • !Some risks need an underwriter to look at them before terms are released — the portal tells you straight away when that happens.

Have this information ready

  • •The trade, annual turnover, years trading and opening hours
  • •Food hygiene score and total deep-fat fryer oil capacity
  • •For accommodation: the number of guest rooms and any leisure facilities
  • •Any entertainment — what it is, how often, and whether an entry fee is charged
  • •Buildings rebuild value, contents, stock (incl. wines and spirits and tobacco) and business interruption figures
  • •Some features — such as the business’s legal form, entertainment, leisure facilities or a coastal location — affect which markets can offer terms; answer every question and the platform shows what can be offered
  • •Claims for the last 5 years with the date, type and amount of each claim

This guide is a summary of our appetite and is not a statement of policy terms. Every risk is subject to underwriting and the policy wording.

Ready to place more of the right business?

Get set up on BONUS under your own brand — real capacity behind every quote, your clients always yours. A quick chat with Joanna is all it takes to start.