Appetite guide/Retailers Liability

Broker appetite guide

Retailers Liability

Standalone liability for retail businesses — public and products liability, with employers’ liability when it is needed.

Last reviewed 23/10/2026

Who it’s for

Independent RetailersMarket & Concession TradersOnline & Mail-Order SellersPop-Up & Seasonal Shops

Headline limits

Annual turnoverUp to £5,000,000
Public & products liability£1m / £2m / £5m
Employers’ liability£10,000,000 (optional)

What we’re happy to write

  • Retail businesses on the Retailers Liability trade list that only need liability cover
  • Risks in the Channel Islands and the Isle of Man

What we can’t write

  • ✕Risks in Northern Ireland (BT postcodes)
  • ✕Businesses with previous claims declared
  • ✕Businesses with adverse credit history
  • ✕Businesses whose insurance has previously been cancelled or voided

Needs an underwriter to review

  • !Some risks need an underwriter to look at them before terms are released — the portal tells you straight away when that happens.

Have this information ready

  • •The retail trade and the annual turnover
  • •The public liability limit needed
  • •If employers’ liability is needed, the annual wages

This guide is a summary of our appetite and is not a statement of policy terms. Every risk is subject to underwriting and the policy wording.

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